Dear Customers,
On May 22, 2023, at approximately 10:00 AM GMT-3, we proceeded to perform a routine maintenance to our DNS systems used in pre-production environments. As a result of this maintenance, some of our customers' name resolution was unavailable.
Once alerted of the problem, we proceeded to implement a correction immediately, which should not have taken, at most, more than 30 minutes to propagate, thereby restoring access to pre-production environments.
We regret any inconvenience this may have caused.
Regards,
José Antonio Silva
CTO